Article ID: 119143, created on Dec 13, 2013, last review on Apr 13, 2016

  • Applies to:
  • Odin Business Automation Standard

Symptoms

Reseller copied provider's hosting plans (Plesk Domain/Plesk Client) with Create a copy of existing Provider's hosting plan. In each hosting plan there is configured a Plesk node where the subscriptions should be deployed (Hardware Nodes).

But the hosting plans cannot be provisioned because Plesk node cannot be found:

There is no Plesk nodes available

Cause

If reseller's plan is copied -- provision is done onto provider's nodes. If reseller's plan is their own (made from scratch in rcc) -- domains are provisioned onto reseller's nodes.

Currently, the reseller has their own nodes, but plans are copied. That is why PBA-S is looking for provider's nodes (/var/log/hspc/hspc.log):

[2013/11/21 11:24:25] [INFO] [27856] [HSPC::MT::Plesk::find_available_node] find_available_node():: Trying to find hwnode for NOT_PROVIDER
[2013/11/21 11:24:25] [INFO] [27856] [HSPC::MT::Plesk::find_available_node] find_available_node():: Trying to find provider_s HW nodes
[2013/11/21 11:24:25] [WARN] [27856] [HSPC::MT::Plesk::find_available_node] find_available_node(): There is no Plesk nodes available

Resolution

Create Hosting Plans for reseller (not copy), so that OBAS looks for reseller's node.

Additional information

Subscriptions created under a reseller are provisioned with provider's name servers

Search Words

copied plan

Create a copy of existing Provider's hosting plan

there are no hardware nodes available

There is no Plesk nodes available

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065

Email subscription for changes to this article
Save as PDF