Article ID: 119102, created on Dec 11, 2013, last review on Mar 9, 2015

  • Applies to:
  • Odin Business Automation Standard

Symptoms

For instance, currently a customer is using 7 mailboxes. I need to decrease that value to 3 from PBAS.

Resolution

The resource value can be changed through:

CP > Account > Buy Resources.

PBAS allows decreasing resources limits if the option is enabled. If the resource downgrade is not supported you might get the following error:

Resource '%resource_name%' cannot be decreased 

The setting is defined for vendor (provider or reseller) at:

Top > Commerce Director > Upgrade Manager > Configuration:

  • Allow resource usage downgrade

More detail about the option might be found on the Help top-right reference on the same page.

Additional information

[INFO] How to remove IP Address from Virtuozzo Container managed by PBA-S?

Search Words

downgrade for exchange limits has to be done from PBAS only

cannot be decreased

decrease resource limit

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