Article ID: 119102, created on Dec 11, 2013, last review on Dec 29, 2016

  • Applies to:
  • Odin Business Automation Standard

Symptoms

For instance, currently a customer is using 7 mailboxes. I need to decrease that value to 3 from OBAS.

Resolution

The resource value can be changed under:

CP > Account > Buy Resources.

OBAS allows decreasing resources limits if such an option is enabled. If the resource downgrade is not supported you can get the following error:

Resource '%resource_name%' cannot be decreased 

The setting is defined for vendor (provider or reseller) under:

Top > Commerce Director > Upgrade Manager > Configuration:

  • Allow resource usage downgrade

More details about the option can be found on the Help top-right reference on the same page.

Additional information

How to remove IP Address from Virtuozzo Container managed by OBAS?

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