Article ID: 119092, created on Dec 10, 2013, last review on Nov 2, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

OBAS task (Top > Configuration Director > Logging and Errors > Action Log > Tasks Queue) fails with the timeout error. The following error is shown in OBAS task manager log (/var/log/taskman.log):

[2013/12/05 06:53:13] [INFO] [24053] [HSPC::Taskman::call_task] ===> Executing task %task_id% [HSPC::MT::OM->check_for_conflicts] [undef]
[2013/12/05 08:53:23] [ERROR] [24053] [HSPC::Taskman::call_task] <=== Task %task_id% failed locally: 500 read timeout at /usr/lib/perl5/site_perl/5.8.8/HSPC/Taskman.pm line 288
[2013/12/05 12:53:23] [INFO] [5370] [HSPC::Taskman::call_task] ===> Executing task %task_id% [HSPC::MT::OM->check_for_conflicts] [undef]
[2013/12/05 14:53:33] [ERROR] [5370] [HSPC::Taskman::call_task] <=== Task %task_id% failed locally: 500 read timeout at /usr/lib/perl5/site_perl/5.8.8/HSPC/Taskman.pm line 288

Resolution

Increase Timeout value under

Top > Configuration Director > Logging and Errors > Action Log > %task_name% > Edit

If the task in question is Sync slave NSes with master NS (example.com), its timeout equals Name Server Synchronization Timeout multiplied by name servers amount. Thus, if there are two name servers and the task timeout is 2 minutes, to increase that timeout to 4 minutes one should go Top > Service Director > Domain Manager > Setup > General tab, press Edit and change Name Server Synchronization Timeout from 60 to 120 seconds.

Search Words

IPプール

Sync slave NSes with master NS

500 read timeout

VPS migration problème

Task #5 failed locally: 500 Server closed connection without sending any data back at /usr/lib/perl5/site_perl/5.8.8/HSPC/Taskman.pm line 288

Detected newly appeared Virtuozzo VE conflicts

500 read timeout at /usr/lib/perl5/site_perl/5.8.8/HSPC/Taskman.pm line 288

Name Server Synchronization Timeout

このコンテナは、Parallels Business Automation - Standard に登録されていない IP アドレスを使用しています。

Taskman.pm line 288

Detected newly appeared Virtuozzo Container conflicts

cannot login to cp

HSPC::MT::DM::DNS::Synchronizator

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 70a5401e8b9354cd1d64d0346f2c4a3e 624ca542e40215e6f1d39170d8e7ec75

Email subscription for changes to this article
Save as PDF