Article ID: 118970, created on Dec 2, 2013, last review on May 11, 2014

Symptom

The following error appears in the control panel:

Permission denied.
#0 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Abstract.php(182): CommonPanel_Controller_Action_Abstract->_checkForgeryProtectionToken()
#1 /usr/local/psa/admin/externals/Zend/Controller/Action.php(502): CommonPanel_Controller_Action_Abstract->preDispatch()
#2 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('errorAction')
#3 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#4 /usr/local/psa/admin/plib/Smb/Application/Web.php(39): Zend_Controller_Front->dispatch(NULL)
#5 /usr/local/psa/admin/smb/application/public/index.php(14): Smb_Application_Web->run()
#6 {main} (code 0)

Cause

The cause is yet unknown. The issue is under investigation.

If you would like to help Parallels support to gather more information regarding this issue, please submit a ticket with reference to this Knowledge Base article.

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