Article ID: 118926, created on Nov 29, 2013, last review on May 6, 2014

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4


Backup schdeule was set to 'daily' for a VE, but the backup tab is not showing any recent backup.

The following appears in /var/log/IM/PACI-vm2vf-errors.log:

2013-09-27 02:00:01,107 DEBUG BackupTask [VF executor thread #6] - Starting backup of VE uuid=[_be7cffb.13e15929066._7fe8], schedule: [daily]
2013-09-27 02:00:01,113 DEBUG BackupTask [VF executor thread #6] - Backup node <HOSTNAME> has not enough capacity or is not active. Starting full backup
2013-09-27 02:00:01,117 ERROR BackupTask [VF executor thread #6] - Cannot find suitable backup node for VE uuid=[_be7cffb.13e15929066._7fe8], schedule: [daily]; expected backup size=100


Cloud Storage is full or POA Agent is stopped on node <HOSTNAME>. Also it is possible that the backup node does not have the same location as source hardware node.


Increase Cloud storage disk capacity and check that pleskd service is running on the backup node:

# service pem status

Start it if it is stopped:

# service pem start

In case a hardware node was added recently and there are no backups on it, and no backups are created, verify that it's location is set correctly:

  1. Locate the backup node in Cloud infrastructure tab in POA PP,
  2. Check the Attributes tab

Check this tab for the hardware nodes as well. In case storage node's attribute is incorrect - remove the newly added storage node and re-add it, specifying the correct attribute.

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