Article ID: 118914, created on Nov 28, 2013, last review on May 6, 2014

  • Applies to:
  • Plesk Automation 11.1


I created subscription based on Service Template which provides dedicated IP address, but task "Prepare data for the web hosting service in the subscription" failed with error:

Unable to find an IP address(es) for the subscription. The suitable service nodes #2[ip:]; do not have the required V4 IP Address address. Please assign a proper IP pool to any of these nodes.


IP pools are not configured properly


  1. Make sure that IP pool is attached to the node #2 (id from error):

    Top > Infrastructure > Service Nodes > ID 2 > Networking > IP pools
  2. Make sure that IP pool is marked as "Dedicated hosting" and as "Shared hosting". IP addresses from pool will be used as dedicated anyway, but "Shared hosting" purpose should be enabled.

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