Article ID: 118850, created on Nov 25, 2013, last review on May 7, 2014

  • Applies to:
  • Operations Automation 5.5


POA UI is incredibly slow and writes thousands of errors to /var/log/poa-ui.log on UI server like:

java.lang.IllegalStateException: Cannot call sendRedirect() after the response has been committed


Incorrect parameter is set in /usr/local/pem/ui/WEB-INF/lib/chief-private.jar in ehcache.xml


It is necessary to re-package /usr/local/pem/ui/WEB-INF/lib/chief-private.jar as follows:

~# mkdir /root/disable_cache/
~# cp -a /usr/local/pem/ui/WEB-INF/lib/chief-private.jar /root/disable_cache/
~# cp -a /usr/local/pem/ui/WEB-INF/lib/chief-private.jar /root/5.5.2-chief-private.jar ## BACKUP
~# cd /root/disable_cache/
~# unzip chief-private.jar
~# sed -i 's/eternal="true"/eternal="false"/g' ehcache.xml
~# zip -r chief-private.jar  META-INF Plesk actions.list chiefInitializer.class com ehcache.xml screens.list
~# cp -a chief-private.jar  /usr/local/pem/ui/WEB-INF/lib/chief-private.jar
~# service pemui restart 

Please contact your account manager regarding POA-82213.

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