Article ID: 118847, created on Nov 25, 2013, last review on May 11, 2014

  • Applies to:
  • Business Automation


In PBA it is possible to configure reason codes (reasons given to customer by vendor on certain events like subscription/account cancellation, service start/stop, etc). Is there any way to add a different (not present in the default list) operation type?


No, this is not possible, only predefined operation types can be used, the feature request #PBA-51462 to implement the described possibility exists.

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reason codes

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