Article ID: 118820, created on Nov 22, 2013, last review on May 7, 2014

  • Applies to:
  • Operations Automation


How to customize the message that is sent on password reset to the customer?


There are 2 notifications that are sent when password is reset, Secret code and Link to change password

The templates can be changed in:

  • POA 5.5: System > Settings > Messages for Notification
  • POA 5.4: System Director > Notification Manager > Messages for Notification

Search Words

password reset email

Send secret code

Send link for change password

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