Article ID: 118804, created on Nov 22, 2013, last review on May 11, 2014

  • Applies to:
  • Business Automation 5.4
  • Business Automation 5.1

Symptoms

CEP report (PBA Provider Control Panel > System Information > Parallels Reporting > CEP Reporting) is enabled but is not being sent from PBA automatically.

When trying to send report manually the 'Connection timed out' error occurs:

# /usr/local/bm/bin/cepreportcmd
CEP send mem-file CEPConfiguredPlansInfo.xml.zip.log
CEP send mem-file OF54_OFT_VC.zip.log
CEP send mem-file OF54_OFT_PC.zip.log
CEP send mem-file OF54_OFTRANS.zip.log
CEP send mem-file OF54_OS.zip.log
CEP send mem-file OF54_OOP.zip.log
CEP send mem-file OF54_OF.zip.log
CEP send mem-file OF54_OTP.zip.log
CEP send mem-file OF54_OT.zip.log
HTTP operation failed with error code 6: Could not resolve host: report.parallels.com; Connection timed out
CEP USAGE report sent, ID:

Cause

PBA application server can not resolve the report.parallels.com host.

Resolution

Make sure that the report.parallels.com may be resolved from the PBA Application Server.

Search Words

HTTP operation failed with error code 6

report

Could not resolve host

Connection timed out

Parallels Reporting

cepreportcmd

CEP Reporting

dc47a2d05ec4d64fb099e4dab79ce579 caea8340e2d186a540518d08602aa065 198398b282069eaf2d94a6af87dcb3ff 92711db0799e8aefe8e51f12dace0496 210d017ddc3a076d22f0f865b1cf0730 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF