Article ID: 118801, created on Nov 22, 2013, last review on Feb 13, 2017

  • Applies to:
  • Odin Business Automation Standard 4.2

Symptoms

A provisioning order of a recently created subscription was cancelled:

Top > Account Director > Subscription Manager > Subscriptions > %subscription name% > Orders

The subscription remains in the "Pending" status. How to change its status?

Resolution

To change status of the subscription it's suggested that you terminate it. For example:

Top > Account Director > Subscription Manager > Subscriptions > %subscription name% > Terminate

Remember to confirm terminating to remove the subscription from OBAS completely.

Search Words

change status

canceled order

change subscription status

pending subscription

caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 62a72d260afd42b853c9105003928212 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF