Article ID: 118782, created on Nov 21, 2013, last review on Apr 28, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Odin Business Automation Standard 4.3

Symptoms

I have connected Parallels Plesk Panel (Plesk) node to Parallels Business Automation - Standard (PBA-S) system. When a customer buys a Plesk hosting plan it is submitted to the Plesk panel as a "Reseller" not a "Customer".

Cause

Since Plesk Panel 10.1 and PBAS 4.0 provisioning logic has been redesigned:

  • for Plesk Domain hosting plan - a "Customer" with a "Webspace" are provisioned to Plesk node;
  • for Plesk Client hosting plan - a "Reseller" is created with a "Webspace" and the "Webspace" is assigned to a "Customer".

Related Articles

Forum: PBAS 4.1 and PLESK 10.4.4 Linux - New Customer becomes Reseller

Search Words

PBA-S customer is provisioned to Plesk reseller

Plesk Domain

Plesk Client

Plesk reseller

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