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Article ID: 118762, created on Nov 19, 2013, last review on Apr 26, 2014

  • Applies to:
  • Plesk Automation

Symptoms

Error occurred while migration:

error: Unable to copy the sample file from the source Plesk server 'plesk1' (192.168.0.1) to the PPA node (192.168.0.2) using 'rsync'.
stderr: ssh: connect to host 192.168.0.1 port 22: No route to host
Fix found issues and run the transfer-accounts command again.

Cause

Firewall configuration on PPA service node does not allow to receive traffic from source Plesk server.

Resolution

  1. Check port status on required PPA service node:

    root@192.168.0.1:~# nmap -P0 192.168.0.2 -p22
    Interesting ports on 192.168.0.2:
    PORT   STATESERVICE
    22/tcp filtered ssh
    
  2. Open required ports 22 and 873 for communication between PPA service node and source Plesk server. For example:

    root@192.168.0.1:~# iptables -I INPUT 1 -p tcp -s 192.168.0.2 -j ACCEPT
    root@192.168.0.1:~# service iptables save 
    

e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065

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