Article ID: 118749, created on Nov 19, 2013, last review on May 11, 2014

  • Applies to:
  • Plesk Automation


There are few IP addresses on the server and messages from some particular domain are sent from incorrect IP address.


No record about this domain exist in the transport map configuration file: '/var/spool/postfix/plesk/sdd_transport_maps.db'


  1. Check the file '/etc/postfix/'. The following line should be found in this file: unix - n n - - smtp -o smtp_bind_address= -o smtp_bind_address6= -o smtp_address_preference=ipv4

    smtp_bind_address option specifies from which IP address messages would be sent

  2. Check the file '/etc/postfix/' The following line should be found in this file:

    sender_dependent_default_transport_maps = hash:/var/spool/postfix/plesk/sdd_transport_maps
  3. Check postfix transport map:

    postmap -s /var/spool/postfix/plesk/sdd_transport_maps

    The information about all domains should be found from output of the above command:


    The ip address should be the same as in the

  4. If there is no required domain in the sdd_transport_maps.db, it is needed to recreate this file:

    • Backup all files in '/var/spool/postfix/plesk/' folder on the Management Node (MN).
    • Start '/usr/lib64/plesk-9.0/mail_postfix_transport_restore' on MN to create '/var/spool/postfix/plesk/sdd_transport_maps.db'
    • Move this file to the Postfix node and place them into '/var/spool/postfix/plesk/' directory.
    • Restore '/var/spool/postfix/plesk/sdd_transport_maps.db' from the backup on MN.

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