Article ID: 118745, created on Nov 19, 2013, last review on May 9, 2014

  • Applies to:
  • Operations Automation

Symptoms

All customer's pure DNS subscriptions are listed in the drop-down menu in the POA Customer Control Panel and are available for selection.

As Provider I want to hide such subscriptions in the Customer CP.

Cause

Subscriptions visibility is set to Show All in the corresponding POA Service Template.

Resolution

  1. Log into the POA Provider Control Panel
  2. Go to Service Director > Provisioning Manager > Service Templates
  3. Click on the DNS Service Template
  4. Set the Subscriptions visibility parameter to Automatic or Hide all:

    • Automatic (the default value) - if Service Template has DNS resources only, subscriptions based on it will not be available for selection in Customer Control Panel.
    • Hide - subscriptions based on this service template will not be available for selection in Customer Control Panel.

Search Words

Customer CP

Subscriptions visibility

DNS subscription

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