Article ID: 118554, created on Nov 12, 2013, last review on May 5, 2014

  • Applies to:
  • Odin Business Automation Standard 4.x

Symptoms

I want to buy resources for Domain Registration subscription DOMAIN.TLD through CP (Top > Service Director > Domain Manager > Domains > DOMAIN.TLD > Log in to CP > Account > Buy More services > DOMAIN.TLD > ...).

The following error occurs:

[Thu Aug 29 16:04:00 2013] [error] [client 123.123.123.123] FaultString => Domain DOMAIN.TLD is already in use!, referer: https://STORE.PBAS.TLD/shopping_cart.php

Resolution

According to PBA-S settings domain DOMAIN.TLD exists in Plesk node PLESK_NODE that have status "Not Available".

Valid PLESK_NODE is not available in PBA-S because of a misconfiguration. Refer to this KB article for troubleshooting and fixing Plesk node status. Then go to Conflict Resolver for Plesk Domain (Top > Migration Director > Conflicts Resolver > Plesk Domains) and remove the domain.

PLESK_NODE was physically deleted, but it remain in PBA-S. Contact Parallels Support to remove the domain from PBA-s database.

Search Words

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is already in use

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deleted Plesk node

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