Article ID: 118537, created on Nov 10, 2013, last review on Aug 24, 2015

  • Applies to:
  • Plesk Automation 11.1
  • Plesk Automation 11.5


My website shows the Default Plesk Automation page.


Sites can show the Default Plesk Automation Page if they are suspended, they do not resolve properly, or a webserver is misconfigured. This can also be caused by failed tasks.


Check all the points below:

  1. Make sure there are no failed tasks regarding the relevant subscription in System > Task Manager.

  2. Check that the domain resolves correctly. You can check this using the nslookup utility:

    nslookup domain.tld
    Server:  ns.domain.tld
    Non-authoritative answer:
    Name:    domain.tld
  3. Make sure the domain is not suspended. You can check this in the Customer Control Panel, on the Websites & Domains tab.

  4. Try to reconfigure the domain with the following command (to be executed from the Management Node):

    /usr/local/psa/admin/sbin/httpdmng  --reconfigure-domain <_your_domain_name_>

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