Article ID: 118515, created on Nov 8, 2013, last review on Jan 12, 2016

  • Applies to:
  • Business Automation


A Plesk (or Plesk for Virtuozzo) license with a feature Hosting suite (Plesk Panel Unlimited Domains, SiteBuilder 100 Sites, Plesk Billing 1000 Accounts) is not updated automatically and is shown as "Not in Sync". On attempt to sync the license (Home > External Systems Director > License Manager > Licenses) an error occurs:

"Discrepancy is found. License on PBA contains: PLESK_HOSTING_SUITE unlike a KA. License on KA contains: UNLIMITED_DOMAINS_1000_BILLING_ACCOUNTS_100_SITES unlike a PBA."


The reason of the error is that in the license feature resource the command PLESK_HOSTING_SUITE is specified, which corresponds to information in KA API guide. The feature UNLIMITED_DOMAINS_1000_BILLING_ACCOUNTS_100_SITES was deprecated on 2010-05-12 (see and was substituted with PLESK_HOSTING_SUITE. But for the compatibility reasons (PKA-8297) on partner10.getKeyInfo request an old feature UNLIMITED_DOMAINS_1000_BILLING_ACCOUNTS_100_SITES is returned. This response causes a discrepancy error.


Please contact Odin Support Team.

Search Words

Not In Sync

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