Article ID: 118440, created on Nov 5, 2013, last review on May 10, 2014

  • Applies to:
  • Business Automation


An order requires manual operation, clicking Mark as Completed in Home>Operation Director>Provisioning Manager>Manual Operations>[necessary item] has no effect, no error occurs, an item is left in the list, an order stays in MO (Manual Operation required) status.


A quotation mark " was used in the Comment field when completing an operation.


The issue is to be corrected in the future product updates within an internal request #PBA-52148. For now avoid using " in Comment when completing manual operation.

Search Words

order does not complete

mark as completed

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