Article ID: 118390, created on Nov 2, 2013, last review on May 7, 2014

  • Applies to:
  • Odin Business Automation Standard 4.x

Symptoms

Reseller copied a provider's Hosting Plan using "Create a copy of the Provider's existing hosting plan". But the plan is not visible in Reseller`s store.

There are no billing rates configured for the delegated Hosting Plan (HP). The following notification is shown when try to set up billing rates for the HP through RCC (RCC > Top > Billing Director > Product Manager > Hosting Plans > COPIED_HOSTING_PLAN > Billing Rates):

No subscription periods are available for reselling. Please, contact your vendor.

Cause

Option "Reseller(s) offer(s) this period for sale" is disabled in Provider's HP based on which reseller's plan was created. Title of Provider's HP is shown in PCC on the HP General Settings page near "Original title".

Resolution

Set the billing rate for the base plan through Provider's Panel (PCC):

PCC > Top > Billing Director > Product Manager > Hosting Plans > PROVIDER_HOSTING_PLAN > Billing Rates 

Enable "Reseller(s) offer(s) this period for sale" for proper "Period".

Search Words

No subscription periods are available for reselling. Please, contact your vendor.

copied plan is not visible in store

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