Article ID: 118264, created on Oct 29, 2013, last review on May 1, 2014

  • Applies to:
  • Odin Business Automation Standard 4.x

Symptoms

We've recently moved office, and as such I've changed the company profile address in our PBA-S installation.

I notice, however, that invoices are still going out with the old address. Also old contact data is shown in Printable Form (Top > Billing Director > Receivable > Documents > Invoices > Invoice #NUM > Show for Printing).

Cause

Old version of Provider Contact data is used in the invoice Printable Form.

Resolution

According to "Managing Account Contacts by Versions" Printable Form may use the latest version of account contacts or contacts stored for an account by the moment a document has been issued:

Thus, it is possible to select what version of an account contacts to use in billing documents:

   * Contacts stored for an account by the moment a document has been issued or
   * The latest version stored in account.

To make the latest account contact data be shown in Printable Form, change version placeholders into an ordinary one in the Form (Top > Configuration Director > Miscellaneous Settings > Printable Forms > Printable Forms > FORM_NAME > Edit)

Find these lines:

@@provider_version.company_name@
@@provider_version.address1@
@@provider_version.address2@
@@provider_version.city@
@@provider_version.country@ @@provider_version.zip@
Phone @@provider_version.phone@

Replace them with:

@@provider.company_name@
@@provider.address1@
@@provider.address2@
@@provider.city@
@@provider.country@ @@provider_version.zip@
Phone @@provider.phone@

Save the changes.

Search Words

provider address

old contact data is shown in printable form

invoice

contact details

printable form

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 70a5401e8b9354cd1d64d0346f2c4a3e

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