Article ID: 118219, created on Oct 25, 2013, last review on Aug 12, 2014

  • Applies to:
  • Operations Automation

Symptoms

Links to VZPP are missing in the POA Customer Control Panel on the VPS Management > General tab for a customer with VPS subscription.

Cause

  1. The subscription does not have the 'Access to VZPP' resource.

  2. Offline management is switched off for the VPS.

Resolution

  1. Find the subscription in question in the POA Provider Control Panel > switch to the 'Resources' tab > make sure that the limit for the 'Access to VZPP' resource is set to 1:

    Your text to link here...

    If you offer the access to VZPP for free, then consider to adjust the limit of the 'Access to VZPP' resource to 1 if it is set to 0, otherwise the customer has to purchase this resource through the PBA.

  2. In the Provider CP go to Service Director > Virtuozzo Manager > VPSs > click on the VPS in question > General tab > click the Enable offline management button.

Search Words

Links to VZPP are missed in CCP

'Login to VZPP' links are missing in CCP

no links to vzpp in ccp

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF