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Article ID: 118212, created on Oct 25, 2013, last review on May 3, 2014

  • Applies to:
  • Odin Business Automation Standard 4.x

Symptoms

We have a vendor called "RESELLER" with a customer with ID #CUS_ID. This customer get invoices without added taxes. How to verify this?

Resolution

Full tax statistics of reseller's customers is shown in Reseller's Control Panel on page RCC > Top > Billing Director > Report Manager > Tax Reports > Details. Sort statistics by customer name CUS_NAME and period October, 2013:

ID  Invoice Number  Document date   Status  Account Name Net Total Tax Rate Tax amount  
351089  CNI250467   24-Oct-2013 Open    CUS_NAME    44.00Kr 0%  0.00Kr  
351081  CNI250466   23-Oct-2013 Open    CUS_NAME    1,409.00Kr  25% 352.25Kr    
348837  CNI250463   17-Oct-2013 Open    CUS_NAME    2,277.00Kr  25% 569.25Kr    
348372  CNI250460   15-Oct-2013 Open    CUS_NAME    657.00Kr    25% 164.25Kr    

All invoices of customer CUS_ID are shown in reseller's or provider's panel (PCC > Top > Account Director > Customer Manager > Reseller Customers > #CUS_ID > Billing History)

ID  Document Type   Doc. Num     Document Date  Status  Total   
351089  Invoice CNI250467       24-Oct-2013, 00:00      Open    44.00Kr 
351081  Invoice CNI250466       23-Oct-2013, 00:00      Open    1,761.25Kr      
348837  Invoice CNI250463       17-Oct-2013, 00:00      Open    2,846.25Kr     
348372  Invoice CNI250460       15-Oct-2013, 00:00      Open    821.25Kr      

Comparing list of invoices with tax report you may see that all invoices include taxes.

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