Article ID: 118204, created on Oct 25, 2013, last review on Apr 26, 2014

  • Applies to:
  • Business Automation

Symptoms

In the event log/critical/minor failures there are old failed tasks, that are related to already processed documents, e.g.

Event type CC processing request, Task ETransactionCapture fails with

Execution Failed: Payment #ID is already processed.

Cause

Events/tasks relate to already completed document, no further changes are required to the document.

Resolution

If there are logs available for a period when the payment was made and processed, try to identify the cause of the failed task.

  1. Make sure that the payment with ID mention is successfully processed and no further actions are required.
  2. Delete the failed task, an event will change its status to 'canceled'.

Search Words

Payment is already processed

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