Article ID: 118148, created on Oct 23, 2013, last review on May 9, 2014

  • Applies to:
  • Odin Business Automation Standard 4.3

Symptoms

We are still working on testing with WebNIC OTE system, but it returns 6 Partner authentication fail.

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Error-TEXT: 35:38] [ERROR] [23140] [HSPC::MT::DM::report_to_action_log]Domain test54329888.com. Error occurred while registration. Error: WebNIC system returns error: Partner authentication fail (Partner authentication fail).
[2013/09/04 16:35:37] [DEBUG] [23140][HSPC::MT::Plugin::DM::WebNIC::_send_request] WebNIC returns: $VAR1 = '6 Partner authentication fail (Partner authentication fail)
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Cause

Invalid OTE login credentials.

Resolution

According to WebNIC documentation code 6 is official API return code of WebNIC that indicates invalid user login credentials:

https://www.webnic.cc/NewAPIDocument_eng.pdf

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5.2 New return code and message

Return Code Message
...
6 Partner authentication fail (Partner authentication fail)
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I would recommend that you contact WebNIC and request to verify and reset your OTE account credentials. After new login credentials were provided, update plug-in settings:

Top > Service Director > Domain Manager > Plug-ins > 1 WebNIC > Plug-in Configuration > Edit

Search Words

OTE

WebNIC

6 Partner authentication fail (Partner authentication fail)

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