Article ID: 118144, created on Oct 23, 2013, last review on May 11, 2014

  • Applies to:
  • Odin Business Automation Standard 4.3


Provider or reseller may change owner of a PBA-S hosting subscription usual way:

Top > Account Director > Subscription Manager > Subscriptions > %subscription% > Change Account

But owner of a registered elsewhere domain assigned to the subscription is not changed in PBA-S version before 4.5:

Top > Service Director > Domain Manager > Domains

Owner of registered elsewhere domain is changed together with hosting subscription in PBA-S since version 4.5. Here is request ID:

PBAS-26908 - The owner of the domain registered elsewhere, is not changed, when the subscription's owner is changed


Upgrade PBA-S to version 4.5 or higher once it's released.

Hotfix for PBA-S version before 4.5

Since the issue requires complex manipulations with the database, it is recommended to contact Parallels Technical Support for assistance.

Search Words

change owner of hosting subscription

change domain owner

Change Account

change domain allocation

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