I've created Plesk Domain subscription with name
%sub.domain.tld% in OBAS. DNS zone of
%sub.domain.tld% exists in Plesk, but it's not synchronized with OBAS.
Domain's DNS zone has only default records (Top > Service Director > Domain Manager > Domains > %sub.domain.tld% > DNS zone):
%sub.domain.tld%. 600 SOA %sub.domain.tld% root@%sub.domain.tld% 2013101900 7200 3600 604800 3600 %sub.domain.tld%. 600 NS NS1.PBA-S.TLD. %sub.domain.tld%. 600 NS NS2.PBA-S.TLD.
No DNS records are retrieved from Plesk (Top > Service Director > Domain Manager > Domains > %sub.domain.tld% > DNS Records Suppliers > #subid Plesk Domain Subscription > Preview Restores Records):
DNS Records Supplier restored records ** empty output **
The following error is shown in PBA-S log when try to synchronize DNS through (Top > Service Director > Plesk Manager > Domains > %sub.domain.tld% > Synchronize DNS):
[HSPC::MT::Plesk::DNS::can_create_domain] TRACE : . -> HSPC::MT::Plesk::DNS->can_create_domain (domain => %sub.domain.tld%; account_no => 5) => ERROR: existing domain ERROR: foreign subdomain [HSPC::MT::Plesk::DNS::update_domain_zone] Could not create domain %sub.domain.tld%
Domain with name %domain.tld% exists in OBAS (Top > Service Director > Domain Manager > Domains).
%sub.domain.tld% is considered to be a subdomain of
%domain.tld% - DNS records cannot be created on another subscription.
Note: this restriction was added since OBAS 4.2 (internal issue ID is
PBAS-27745 - Clients can create reserved domains/subdomains through Plesk).
Before domain is created in OBAS it is checked that domain is not:
- a part of reserved domain
- a part of another account's domain
Use one of the following ways to resolve the issue:
%sub.domain.tld%as a subdomain of
%domain.tld%through Domain Manager. Remember to synchronize domain's DNS zone after %domain.tld% was removed:
Top > Service Director > Plesk Manager > Domains > %sub.domain.tld% > Synchronize DNS