Article ID: 118046, created on Oct 19, 2013, last review on Jun 27, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

There is an issue with an SSL certificate in Odin Business Automation Standard (OBAS). Under

Service Director > SSL Manager > SSL Certificates > %certificate_name%

... a "Server is temporarily closed for maintenance" or "Application error" error occurs.

In the error details, you see:

Can't use an undefined value as a HASH reference at /usr/lib/perl5/site_perl/5.8.8/HSPC/SSL/Cert.pm line 765.

Cause

Non-ASCII characters in the certificate attributes or CSR. To test this, save the CSR in %csr_file% and try it with "openssl":

~# openssl req -text -noout -verify -in %csr_file%
verify OK
Certificate Request:
    Data:
        Version: 0 (0x0)
        Subject: C=PT, ST=Bragan\xC3\xA7a, L=Bragan\xC3\xA7a, O=Totiva, CN=%domain.tld%/emailAddress=admin@%domain.tld%

Note "\xC3\xA7a" near ST and L in Subject – this is a non-ASCII character in CSR, and the cause of the issue.

This is considered to be a software issue PBAS-29194 that was fixed in OBAS 4.5.2.

Resolution

To resolve the issue, please upgrade to the latest version as described in How to upgrade OBAS system to the latest available version.

Hotfix for OBAS 4.5.1 CentOS5, 32-bit

Fixed files for OBAS 4.5.1 CentOS5, 32-bit:

hspc-ssl-4.5.1-31.swsoft.i386.rpm

perllib-4.5.1-31.swsoft.i386.rpm

To install the hotfix, upload the attached packages to your OBAS 4.5.1 node and install them with the following commands:

~# rpm -Ufv perllib-4.5.1-31.swsoft.i386.rpm hspc-ssl-4.5.1-31.swsoft.i386.rpm
~# service hspcd restart

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

See also

Error when trying to open SSL certificate -- Server is temporarily closed for maintenance

Search Words

Server is temporarily closed for maintenance

Out of memory!

undefined value as a HASH

Cannot open an SSL certificate: "Server is temporarily closed for maintenance"

ssl error

ssl

SSL Zertificate

Cannot open an SSL certificate

ssl crahs

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 70a5401e8b9354cd1d64d0346f2c4a3e 624ca542e40215e6f1d39170d8e7ec75

Email subscription for changes to this article
Save as PDF