Article ID: 118011, created on Oct 17, 2013, last review on May 8, 2014

  • Applies to:
  • Odin Business Automation Standard 4.3

Symptoms

The payment cannot be placed via PayPal Standard Credit Card plug-in due to the error:

--->8---
[2013/08/28 17:04:12] [INFO] [17992] [HSPC::MT::PP::PluginEngine::OP::__ANON__]
process_task: process payment error=Internal error: 500 read failed:  at /usr/lib/perl5/site_perl/5.8.8/HSPC/MT/Plugin/PP/OP_PayPalStandart/API.pm line 354
---8<---

Cause

The URL for PayPal API URL (GetTransactionDetails API) (Signature authentication method) was incorrect:

Top > Commerce Director > Online Payments > Payment Plug-ins > <PayPal Standard Credit Card Plug-in> > PayPal Transaction Check API configuration

It should be "https://api-3t.sandbox.paypal.com/2.0/" instead of "https://api.sandbox.paypal.com/2.0/" according to developer's guide.

Resolution

The problem has been fixed since version 4.3.4. Consider upgrading PBA-S to the most recent version.

Search Words

Internal error: 500 read failed

PayPal Standard Credit Card

GetTransactionDetails API

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 807e9c1dc97aefd951b912a17e50c428 70a5401e8b9354cd1d64d0346f2c4a3e

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