I created a new subscription based on Internet Information Services (IIS) hosting, but the task Creating web hosting services failed with the following error:
Last execution output Connection problem: Please check the PPA system log /usr/local/ppa/log/plesk.log for details.
/usr/local/ppa/log/plesk.log, the following error is shown:
Releasing semaphore 18 in request cleanup (mod_fastcgi.c.2746) FastCGI-stderr: PHP Fatal error: Call to undefined function get_key_prop() in /usr/local/psa/admin/plib/PHostingManager/IIS.php on line 1323
This error occurs if ColdFusion support is enabled on the Windows Service Node. This is considered a software issue and was fixed in Parallels Plesk Automation (PPA) 11.5 UPDATE #02. The internal request ID is PPA-199.
Make sure that PPA 11.5 UPDATE #02 is installed.
PPA versions before 11.5:
On the Management Node, create a backup of the original file below:
Download the fix for your PPA version and replace the above file:
- Re-run the failed task.