Article ID: 117869, created on Oct 10, 2013, last review on Oct 5, 2016

  • Applies to:
  • Operations Automation


POA task to create or modify mail-enabled Exchange contact fails with the error message like this:

Provisioning request failed. Error in 'SW Managed Exchange.ModifyMailEnabledContact'.
Exception calling "Execute" with "3" argument(s): "Property expression "J.R." isn't valid. Valid values are: Strings formed with characters from A to Z (uppercase or lowercase), digits from 0 to 9, !, #, $, %, &, ', *, +, -, /, =, ?, ^, _, `, {, |, } or ~. One or more periods may be embedded in an alias, but each period should be preceded and followed by at least one of the other characters. Unicode characters from U+00A1 to U+00FF are also valid in an alias, but they will be mapped to a best-fit US-ASCII string in the e-mail address, which is generated from such an alias. Property Name: Alias" 


User entered invalid mail contact. In the case above the contact with alias 'J.R.' is being used and Exchange threw exception due to restriction in '.' at the end of contact alias (the '.' cannot be used as the last character).

POA Control Panel does not restrict '.' as the last character in an Exchange contact properties, this is going to be fixed in the future updates to the product in scope of the request POA-71365.


Correct the contact from the Exchange backend e.g. using the Exchange Management Shell or the Exchange Management Console and resubmit the failed task in the POA Task Manager.

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