Article ID: 117853, created on Oct 10, 2013, last review on Apr 30, 2014

  • Applies to:
  • Business Automation

Symptoms

The SSL certificate was purchased from PBA-E, an order was successfully completed, certificate issued. After certificate installation the site is still not secured, the certificate is not shown as trusted, its issuer is GeoTrust Pre-Production SUB CA 3.

Cause

SSL plug-in is setup in a test mode.

Resolution

Switch the plugin-in to the production mode:

Home> External Systems Director> Certificate Manager> Plug-ins>
Plug-in # ID certificate
Configuration

change host from resellertest.enom.com to a production URL (reseller.enom.com), the credentials are to be clarified with ENOM.

Search Words

certificate not trusted

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF