Consolidated invoice is enabled in PBA-S and a customer has billing day configured:
Top > Billing Director > Settings > Invoice Settings --->8--- Enable consolidated invoicing OK Include domains and SSL certificates renewal fees to consolidated invoice OK Generate consolidated invoice before billing day (in days): 1 ---8<--- Top > Account Director > Customer Manager > Customers > CUSTOMER_NAME > Financial Info --->8--- Billing Day 1 ---8<---
I've changed End Date of all subscription manually:
Top > Account Director > Customer Manager > Customers > CUSTOMER_NAME > Subscriptions --->8--- ID Hostname Start Date End Date 3118 SUBSCR1_ID 27-Jun-2013 30-Aug-2013 2520 SUBSCR2_ID 01-Nov-2012 30-Aug-2013 3264 SUBSCR3_ID 04-Jul-2013 30-Aug-2013 ... ---8<---
The customer received several recurring orders that were not consolidated. Why?
To make the recurring orders be included to consolidated invoice, the end date should be more then date of invoice generation.
The above subscriptions expire on 30-Aug-2013. According to invoice settings consolidated invoice is generated 1 day before the customer's billing day (1) - on 30 or 31 (if there are 31 days in current month). That explains why the orders were not consolidated.
To include the orders to consolidated invoice (without changing subscription end date and customer's billing day) you should increase "Generate consolidated invoice before billing day (in days)" in invoice settings.