Article ID: 117770, created on Oct 7, 2013, last review on May 3, 2014

Symptoms

Some CP elements like list of P.Servers and L.Servers are loading infinitely.

Cause

Connection problems with some servers in cluster.

Resolution

Use following command to define problematic server by ip address:

netstat -antp | grep :4433

Find connections which stays for a long time (5 minutes and more) without changes.
Contact Parallels Technical Support to assistance with connection issue.

Search Words

CP hangs

CP elements like list of P.Servers and L.Servers are loading infinitely

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