Article ID: 117719, created on Oct 4, 2013, last review on Apr 28, 2014

  • Applies to:
  • Odin Business Automation Standard 4.x

Symptoms

The end user (Plesk client) wants to cancel 200MB extra space he purchased in the past. In his /cp there is no option to downgrade the diskspace.

Cause

The option "Show in CP" is disabled for the "Disk space quota" resource in the hosting plan.

Resolution

The solution here will be to Enable "Show in CP" option for "Disk space quota" resource in the hosting plan, upgrade the subscription to the latest version of the hosting plan at

Top > Billing Director > Product Manager > Hosting Plans > <some HP name> > "Subscriptions" tab > Upgrade Subscriptions

Search Words

CP

Show in CP

downgrade resource limit

Disk space quota

caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF