Article ID: 117716, created on Oct 4, 2013, last review on Dec 13, 2016

  • Applies to:
  • Odin Business Automation Standard

Symptoms

We've recently had many domain registration renewal orders failing as the Expiry date was set wrong. After manually checking the real expiry date ('Check expiry date' button) the expiry date is updated to the correct one and the renewal order is processed successfully.

Is it possible to check the real expiry date for all existing domain names automatically so that we can prevent this errors from repeating in the future?

Resolution

You might want to use this setting:

Top > Service Director > Domain Manager > Setup > Autofix if expiry date mismatch is less or equal to

In this case it should be small. If the difference between expiry dates is less that this number, the date will be adjusted. You can find more details about the domain data consistency in the chapter Adjusting DNS General Settings of OBAS Provider's Guide.

Search Words

Real expiry date

Invalid date

Check expiry date

Parameter value policy error

Autofix if expiry date mismatch is less or equal to

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