Article ID: 117561, created on Sep 28, 2013, last review on Dec 30, 2015

  • Applies to:
  • Odin Business Automation Standard

Symptoms

In OBAS 4.3.2/4.3.3 task "Collect changed billing data for Report Manager" fails randomly which results in incomplete revenue forecast (some subscriptions are missing). There are many "Out of memory!" errors in /var/log/hspcd/error_log but memory seems to be enough.

There are many errors in taskman.log:

/var/log/taskman.log
--->8---
[2013/08/20 08:56:33] [INFO] [12611] [HSPC::Taskman::call_task] ===> Executing task #30 [HSPC::MT::Billing::Reports->collect_report_data] [undef]
[2013/08/20 11:50:07] [ERROR] [12611] [HSPC::Taskman::call_task] <=== Task #30 failed locally: 500 Server closed connection without sending any data back at /usr/lib/perl5/site_perl/5.8.8/HSPC/Taskman.pm line 288
---8<---

Resolution

The problem is fixed since OBAS 4.3.4, bug is PBAS-28951.

To resolve the issue, please upgrade OBAS to the latest version.

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065

Email subscription for changes to this article
Save as PDF