Article ID: 117428, created on Sep 21, 2013, last review on Dec 27, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

All containers from a hardware node have status "Destroyed". The following notification is shown in several minutes on an attempt to edit the node properties:

Top > Service Director > Virtuozzo Manager > Nodes > #HW_ID HW_NODE > General Settings > Edit. 
--->8---
Server is temporarily closed for maintenance
---8<---

Test XML API request sent to the hardware node using pvaapi.pl returns agent data:

[root@obas ~]# time ./pvaapi.pl -name='ADMINISTRATOR' -password='PASSWORD' -host='HW_NODE' -packet='<packet version="4.0.0"><data><system><get_version/></system></data></packet>'
<?xml version="1.0" encoding="UTF-8"?><packet xmlns:ns1="http://www.swsoft.com/webservices/vzl/4.0.0/protocol" xmlns:ns2="http://www.swsoft.com/webservices/vzl/4.0.0/system" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" priority="0" version="4.0.0">
<ns1:origin>gend</ns1:origin>
<ns1:target>vzclient107-a3ce1ce5-8899-8c83-273f-cd443ba0cbe8</ns1:target>
<ns1:dst>
<director>gend</director>
</ns1:dst>
<ns1:data>
<ns2:system>
<ns2:version>vzagent-4.6.815</ns2:version>
<ns2:pva_version>4.6</ns2:pva_version>
<ns2:pva_release>1722</ns2:pva_release>                                          
</ns2:system>
</ns1:data>
</packet>

real    0m0.062s
user    0m0.026s
sys     0m0.002s

But the complicated request which is sent out by OBAS never completes:

[root@obas ~]# time ./pvaapi.pl -name='ADMINISTRATOR' -password='PASSWORD' -host='HW_NODE -packet='<packet id="5" version="4.0.0" xmlns:ns1="http://www.swsoft.com/webservices/vza/4.0.0/vzatypes" xmlns:ns2="http://www.swsoft.com/webservices/vzl/4.0.0/backupm" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><data><vzaenvm><get_info><config></config></get_info></vzaenvm></data><target>vzaenvm</target></packet>’
***no reply within 25 minutes*** 

Cause

Outdated VA on the hardware node.

Resolution

Upgrade VA on the hardware node to the latest version

Search Words

upgrade agent

1722

Destroyed

PVA 4.6

Containers status

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 70a5401e8b9354cd1d64d0346f2c4a3e 624ca542e40215e6f1d39170d8e7ec75

Email subscription for changes to this article
Save as PDF