Article ID: 117419, created on Sep 21, 2013, last review on Nov 18, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Plesk Client conflict cannot be resolved. The following error appears when the "Resolve" link is clicked on:

Top > Migration Director > Conflicts Resolver > Plesk Clients > %plesk_client% > Resolve

Selected Plesk client owns Plesk domain %plesk_domain% which has been registered in Parallels Business Automation - Standard already.

Auxiliary domain %plesk_domain% is registered in OBAS:

Top > Service Director > Plesk Manager > Domains

Application Error appears when that domain name is clicked on. The following error is shown in the problem report:

/var/log/hspc/rep2013-07-23_11-31-18

Error-TEXT: 31:18] [FATAL] [30000] [Error::throw] It's impossible to not have registered reseller for aux domain under aux customer.

Cause

Such behavior is considered to be a software issue PBAS-27819 which is fixed since OBAS version 4.5.6.

Resolution

Upgrade OBAS to the latest version.

Search Words

Application Error On plesk domain

impossible to not have registered reseller for aux domain under aux customer.

PleskDomainList->teaser_office) error: It's impossible to not have registered client for aux domain.

Can't delete OBAS subscription

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