Article ID: 117416, created on Sep 21, 2013, last review on May 18, 2015

  • Applies to:
  • Odin Business Automation Standard

Symptoms

It is impossible to buy a hosing plan from CP in OBAS 4.3.2.

The following error is shown:

--->8---
Dear customer, we can not accept your order at the moment due to technical reasons. 
We would appreciate if you come back to us later and try to process again.
We apologize for the inconvenience.
---8<---

The following error appears in OBAS log (/var/log/hspc/hspc.log) as an order creation in CP fails:

[2013/09/21 03:44:40] [FATAL] [26585] [HSPC::Exc::Mysql::new] DBD::mysql::st execute failed: Table 'aspc.bm_store_stat' doesn't exist at /usr/lib/perl5/site_perl/5.8.8/HSPC/WebDB.pm line 238.

Cause

The table bm_store_stat is missing in OBAS 4.3.2 database.

Resolution

Upgrade OBAS to the most recent version as advised in KB article How to upgrade OBAS system to the latest available version?.

Search Words

we can not accept your order at the moment due to technical reasons

Table 'aspc.bm_store_stat' doesn't exist at /usr/lib/perl5/site_perl/5.8.8/HSPC/WebDB.pm line 238

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065

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