The task Update user contact information fails with this error: Access to built-in user is denied
Task name Update user contact information Task description Update user’s contact information in the Hosting Panel. Queue name POA_customer_661 Method name updateUser Execution status Failed Output Access to built-in user is denied
The following error can be found in
<packet version="22.214.171.124"> <user> <set> <result> <status>error</status> <errcode>1006</errcode> <errtext>Access to built-in user is denied</errtext> <filter-id>poa:896</filter-id> <id>823</id> </result> </set> </user> </packet>
The issue is considered a software issue TP-142754 and was fixed in PA update #15.
Please, install latest Plesk Automation updates.
- Restart the failed tasks.