Article ID: 117378, created on Sep 19, 2013, last review on Apr 25, 2014

  • Applies to:
  • Odin Business Automation Standard 4.3

Symptoms

When trying to purchase SSL certificate though store, an error occurs on step #5 - Checkout:

--->8---
Cannot calculate order: At least one SSL certificate has to be supplied
---8<---

Cause

The problem is caused by either outdated online store package installed on PBA-S node or customized store.

  1. Verify version package hspc-store-basic is the same as version of PBA-S:

    ~# cat /etc/hspc-release
    Parallels Business Automation - Standard release 4.3.2-08 (2013-02-27)
    ~# rpm -q hspc-store-basic
    hspc-store-basic-4.3.2-08.swsoft
    ~# 
    
  2. Verify store is not customized:

    ~# find  /var/opt/hspc-frontend/vendor/1 | wc -l
    1
    ~#
    

If you see more than 1 this means provider’s store is customized.

Resolution

If hspc-store-basic is outdated - upgrade it.

If store is customized - verify customization or disable it.

Search Words

At least one SSL certificate has to be supplied

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