Article ID: 117375, created on Sep 19, 2013, last review on Apr 26, 2014

  • Applies to:
  • Odin Business Automation Standard 4.3

Symptoms

When trying to purchase SSL certificate though store, an error occurs on step #3 - Configuration:

--->8---
The following fields are not correctly completed
- The validator mail address must be one of the following
 - admin@DOMAIN.TLD
 - root@DOMAIN.TLD
 - postmaster@DOMAIN.TLD
---8<---

Cause

The problem is caused by invalid approver email specified on page #3 Configuration:

--->8---
Common Name (domain name): DOMAIN.TLD
Approver Email Address: SOME@OTHER.ADDRESS
---8<---

Issuer of SSL certificate requires approver email be one of the following: admin@DOMAIN.TLD, root@DOMAIN.TLD or postmaster@DOMAIN.TLD

Resolution

Use one of suggested email addresses as Approver Email Address.

Search Words

The validator mail address must be one of the following

Approver Email Address

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 807e9c1dc97aefd951b912a17e50c428 70a5401e8b9354cd1d64d0346f2c4a3e

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