Article ID: 117266, created on Sep 16, 2013, last review on Apr 25, 2014

  • Applies to:
  • Operations Automation 5.x


When Provider tries to delete a VPS in Top > Service Director > Virtuozzo Manager > VPS Hardware Nodes > HNODE > VPS > SOMEVPS the following error is displayed:

Host deletion failed There are customers webspaces on the host. Try to remove them first.


The domain service for this VPS is present in the Apache application.

Check Top > Service Director > Virtuozzo Manager > VPSs > HNODE > Applications > Apache > Customer service includes


Search for the failed or rescheduled task which names start with one of the following:

  • Cleanup Apache domain service
  • Remove logfile
  • Remove user

Process such tasks to ensure consistency of the POA Database.

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can't remove vps

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