Article ID: 117259, created on Sep 16, 2013, last review on May 7, 2014

  • Applies to:
  • Operations Automation 5.5

Symptoms

After upgrade to POA 5.5, APS unprovisioning tasks are failing with an error message similar to this:

    Foreign key 'aps_service_instance_resources_fk0' violation while executing ' DELETE FROM aps_service_instances WHERE service_instance_id = ?'.

Cause

Product issue fixed in POA 5.5 update 1.

Resolution

Install POA 5.5 update 1 as soon as it is available and resubmit the failed task.

Search Words

Finalizing unprovisioning

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