Article ID: 117179, created on Sep 6, 2013, last review on Oct 16, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5
  • Operations Automation 5.4
  • Business Automation 6.0

Symptoms

Windows service removing task fails in OA with the following error message:

Specified AD entity not exist (entityId = ID)

E.g. it may be the task to remove Exchange mailbox, distribution list, contact, etc.

Cause

Race condition - the task to remove AD object from OA database was processed before the task to remove hosting object which is using the deleted AD object. E.g. AD security group was removed from database before deleting corresponding Exchange distribution list, or AD user was removed before deleting its Exchange mailbox.

Also possibly caused by:

  • POA-75426 in 5.4
  • POA-81703 in 5.5
  • POA-100513 in 6.0

Resolution

Check if the corresponding hosting object (Exchange mailbox, contact, distribution list, etc) is still present in Customer Control Panel in the 'Deleting' (or similar) status.

If there is no such object anymore then cancel the failed task in OA Task Manager, otherwise contact the Odin Support Team to resolve the issue.

POA-75426 was fixed in 5.5 and POA-81703 was fixed in 6.0.

Search Words

Removing SharePoint 3 site from account

Specified AD entity not exist (entityId = 4125768).

Set properties for AD entity

Set properties for AD entity 'mail' of type 'UserAccount'

destroy subscription

DBService invocation error: JBAS014162: Transaction is required for invocation org.jboss.invocation.InterceptorContext@989aad

File manager does noet work

'Uninstall FPSE

Specified AD entity not exist (entityId = 10025467).

Remove AD entity of type 'UserAccount'

delete user fails

remove ad entity

Other

Specified AD entity not exist

set photo for ad user that has been removed

Specified AD entity not exist (entityId

set properties for ad

"Object does not exist

Task 'Set properties for AD entity 'aturner' of type 'UserAccount'

specified ad entity

removeHandler on OBJREF:Exchange:0:getMailGroup:3421941

specified ad entity not exist

delete distribution list

Task 'Delete SQL login for Active Directory user

Database inconsistency

Set properties for AD entity 'b2' of type 'UserAccount'

unable to create mailbox

dd

Task 'Delete webspace's AD users and groups

ad entity not exist

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