Article ID: 117171, created on Sep 6, 2013, last review on Aug 12, 2014

  • Applies to:
  • H-Sphere 3.6.2

Symptoms

  1. Can not create new MySQL user or change password for existing one.

  2. In log file the following error can be found:

    main::changePassword error at /hsphere/shared/scripts/mysql.pm:88: Can't find any matching row in the user table
    

Cause

The problem is caused by the error in the product which had been fixed in SPU 72.

Resolution

Update your installation to the latest available SPU.

Search Words

Can't find any matching row in the user table

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