Article ID: 117165, created on Sep 6, 2013, last review on Aug 12, 2014

Symptoms

License activation error happens every month.

Cause

The problem is caused by the error in the product.

Resolution

  1. Download archive with fix from here.

  2. Unpack the archive:

    tar zxf License_fix.tar.gz --backup -C /hsphere/local/home/cpanel/hsphere/WEB-INF/classes/psoft/license/
    
  3. Set permissions and owners for unpacked files:

    chown root:cpanel /hsphere/local/home/cpanel/hsphere/WEB-INF/classes/psoft/license/OFLicense*.class
    chmod 640 /hsphere/local/home/cpanel/hsphere/WEB-INF/classes/psoft/license/OFLicense*.class
    
  4. Restart the Control Panel:

    service httpdcp restart.  
    

Search Words

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