Article ID: 117104, created on Sep 4, 2013, last review on Sep 13, 2014

  • Applies to:
  • Business Automation

Symptoms

Provider configured CentralNIC domain registration plug-in in PBA at External Systems Director > Domain Manager > Registrars and they want to make sure that configuration is correct.

When clicking the 'Test Connection' button on the 'Configuration' tab in the plug-in properties the following error is displayed:

Connection failed.
Server requires Client certificate validation, no client certificate provided 

Also, in the plug-in log file CENTRALNIC.log on the PBA Application Server the following entry may appear:

IO::EX :IO library exception.; [../stlrt/io/sslsocket.cpp:221] SSL certificate loading error("/root/epp.pem"): Cannot read public key.

Cause

Incorrect or empty certificate and/or private key files are specified in the CentralNIC plug-in configuration.

Resolution

Follow the steps below to resolve the problem.

  1. Log into PBA Provider Control Panel

  2. Go to External Systems Director > Domain Manager > Registrars > CentralNIC > Configuration

  3. Make sure that correct certificate and private key files are specified in plug-in configuration:

    • Certificate File (Path to PEM certificate file)
    • Key File (Path to private key file)
  4. Make sure that the files specified in the CentralNIC plug-in configuration are not empty and contain valid data (certificate itself and its private key).

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