Article ID: 116572, created on Jul 29, 2013, last review on May 8, 2014

  • Applies to:
  • Plesk Automation


When I try to migrate subscription from Plesk Control panel to PPA, I got the following error:

PPA does not support hosting subscriptions owned by resellers. All hosting subscriptions can be owned only by a customer


  • Login to Plesk as administrator and change subscriber for subscription from reseller to client:

    Plesk Control Panel->Subscription, choose subscription and click on "change subscriber"

  • Migrate subscription again


PPA does not allow to create subscription under reseller. It is necessary to move subscription to client.

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